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Mental Health Complaint Handling Guidelines

9 Apr 2019

The Health and Disability Services Complaints Office (HaDSCO) has now finalised and released the Guidelines for handling complaints about mental health services for service providers to use as a reference tool and develop complaint handling systems appropriate to the needs of their organisation.

The link to the Guidelines page on the HaDSCO website is:

https://www.hadsco.wa.gov.au/providers/mental_health_complaints_guidelines.cfm

 

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