Mental Health Complaint Handling Guidelines

The Health and Disability Services Complaints Office (HaDSCO) has now finalised and released the Guidelines for handling complaints about mental health services for service providers to use as a reference tool and develop complaint handling systems appropriate to the needs of their organisation.

The link to the Guidelines page on the HaDSCO website is:

https://www.hadsco.wa.gov.au/providers/mental_health_complaints_guidelines.cfm

COMMUNIQUÉ: Recommendations from the National Roundtable on the Mental Health of People with Intellectual Disability 2018 – just released

Individuals with intellectual disability and neurodevelopmental disorders such as autism, and their families, report significant barriers to mental health care in Western Australia.  Recent evidence from NSW identifies that individuals with intellectual disability account for 1% of the general population, but account for 13% of the costs of mental health services. I commend to Health Service Provider leadership both this recent National Roundtable Communiqué and the Western Australian Core Capability Framework for the mental health clinical workforce.

COMMUNIQUÉ – Recommendations from the National Roundtable on the Mental Health of People with Intellectual Disability 2018

A Core Capability Framework – for working with people with intellectual disability and co occurring mental health issues