eLearning – Communicating Risks and Benefits

Australian Commission on Safety and Quality in Health Care

Helping patients make informed decisions: communicating risks and benefits

Health decisions often have no single ‘best choice’ and require choosing from multiple options. For patients (and carers) to understand risks and have the opportunity to actively be involved in sharing decisions, clinicians need to provide relevant and clear information about treatment options, and the potential benefits, risks, trade-offs and uncertainties of each. This information should reflect the best available evidence and take into account the patient’s personal opinions, preferences, values and priorities.

The Australian Commission on Safety and Quality in Health Care has developed a 2-hour e-learning module to support clinicians develop and refine their skills in communicating effectively about the benefits and risks of treatment options with patients. The module, Helping Patients Make Informed Decisions: Communicating benefits and risks, is available to all clinicians and practitioners.